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Grafton Recruitment Sp. z o.o. / Oferta z dnia: 2021-06-03


Oferowana praca

Stanowisko: Infopraca.pl
Miejsce pracy: małopolskie
Branża: Informatyka / Telekomunikacja

Opis stanowiska

6-15-60437We are looking for Service Manager who will become a partner for one of Top Clients running the account related activities, coordinating maintenance and development of the applications and its main task will be:- Coordinate the application maintenance for selected applications - Support the local client account lead in running the account related activities (SOW, sales origination) - Close cooperation with the client (based in Cracow PL) and Off-shore Delivery Centers - Coordinate development of the applications. - Take responsibility for the equality and keep KPI levels. - Manage the service governance (status meetings, ad-hoc meetings etc.) on a daily basis. - Coordinate all activities to deliver the service in accordance with contractual scope and target levels. - Provide regular formal and informal feedback to the Client and Account Management regarding aspects of the services.Requirements:- IT background - Proven track experience in services management as a team member, team lead - ITIL certified - Services Management - Demonstrable experience in Salesforce ecosystem - Working understanding of software development and maintenance lifecycle - Fast learner - Experience in client facing role and excellent relationship building skills - Offshore cooperation experience - Experience in project team coordination - Attitude and willingness to work in a long term assignment - Excellent command of English and Polish - Good interpersonal skills - Ability to work creatively and analytically in a problem-solving environmentBenefits:- You will gain exposure to latest technologies and have a chance to grow into expert in your field - Using foreign language and new technology solutions daily, cooperating with Top Clients - Full comfort of work - Generous benefits package...


Pełna treść ogłoszenia znajduje się na stronie Infopraca.pl


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